Personal Development

It is always worth investing in yourself and finding out what the best version of you can be.


Think on Your Feet Training
4.8
(115 reviews)

2 days
Full time | Classroom | Public

£875 GBP

think on your feet course 1
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Think on your feet and have exceptional verbal communication skills for when you are put on the spot… What is this course about? Being a great communicator when you don’t have time to prepare in advance Structuring responses to questions and challenges – when you need those responses – usually NOW! Being able to demonstrate your knowledge and understanding with ...
Fast Reading and Super Memory
4.7
(90 reviews)

1 day
Full time | Public | Classroom

£450 GBP

speed reading course 1
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This is a unique course that combines: Speed reading strategies and techniques. Mind Mapping for effective note taking and understanding. Memory enhancement – principles, rhythms and strategies. In short, you will learn how to absorb information better – much better. This unique course has been run for a large number of organisations in many different countries. It continues to be ...
Time Management for Personal Effectiveness
4.5
(51 reviews)

0.5 day
Full time | Classroom | In-House
time management course 4
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Manage time more effectively and work more efficiently with practical strategies and options. Time Management for personal effectiveness is essential but often overlooked skills to help you be more organised, work efficiently, increase productivity and save time. Improving time management is not just about learning to say ‘no’. It’s about allowing your people to develop a range of practical strategies ...
Powerful Presentations Training
5.0
(34 reviews)

2 days
Full time | Public | Classroom

£875 GBP

presentation skills course 4
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Presentation skills training for professionals who need to present effectively The purpose of this presentations and speaking skills course is to develop your skills as a confident and powerful presenter, able to develop and sustain audience rapport by: Understanding your audience – Develop your ability to sustain audience rapport and use the skills required to communicate in a memorable influential ...
Effective Speed Reading Course
4.9
(28 reviews)

1 day
Full time | Public | Classroom

£450 GBP

speed reading course 2
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Read Faster, Understand Better, Remember More. What is this speed reading course about?  Learn how to read faster, understand better and remember more. Master a process of reading that focuses on effectiveness – absorbing and maximising recall. Discover different approaches for different sorts of reading material. The Effective Speed Reading course is not just about learning to speed read; it ...
Developing Resilience Training
4.6
(22 reviews)

1 day
Full time | In-House | Classroom

£450 GBP

resilience-course
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Practical techniques to enhance personal resilience in an ever changing world As change in the workplace has become the norm, we are constantly facing new and bigger challenges. When things don’t go as planned, our ability to bounce back is put to the test. To thrive in this climate, it’s essential to learn from our setbacks and move forward, rather ...
Mind Mapping Training for Business
4.9
(20 reviews)

1 day
Full time | Public | Classroom

£450 GBP

mind mapping course 1
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Work, think and learn more effectively. WHAT IS THIS COURSE ABOUT? It takes Tony Buzan’s widely recognised technique and shows you how to apply it and benefit from it, in the business environment. The course is a practical, hands-on workshop led by a Mind Mapping expert who has enormous experience of using the technique. It will enable you to think ...
Facilitation and Meeting Training
4.4
(18 reviews)

1 day
Full time | Blended | In-House
meetings course 3
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Facilitate discussions and plan, organise and run effective meetings Stop wasting time with inefficient meetings Facilitate to get the best out of everyone Liven up boring, tired meetings that no-one wants to be at! Facilitation and meeting training is essential to build effectiveness. Developing meeting skills can make a big difference in all organisations – especially if meetings have become ...
The Power of Positive Thinking Course
4.3
(16 reviews)

0.5 day
Full time | In-House | Blended
positive thinking course
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Half-day in house course for groups or teams Positive thinking is infectious and leads to a ‘can do’ attitude within an individual, a team and an organisation. Unfortunately, negative thinking can also be infectious! The Power of Positive Thinking course starts by understanding how negative thinking – in its many guises – creeps into both individuals and organisations. It then ...
Structured & Critical Thinking Training
4.3
(16 reviews)

1 day
Full time | Public | Blended

£450 GBP

importance of Critical Thinking
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A practical toolkit for effective thinking. Our structured and critical thinking course provides a tool kit for tackling challenging situations systematically, thinking them through and swiftly considering all options. The structured and critical thinking skills will provide fresh insights and a better understanding of problems or challenges, making you better equipped to deal with them more effectively. Do you need a ...
Stress Management Training
4.3
(15 reviews)

1 day
Full time | Blended | In-House

£450 GBP

stress management course 2
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Stress training for more effectively managing both yourself and others Why is stress management training necessary? Well, most jobs will have some pressure; this is what challenges you and gives you the stimulation to achieve job satisfaction. This sort of pressure is healthy and helps you do a better job. If this pressure is excessive and you feel inadequate or ...
Work Life Balance Training – The Balancing Act
4.8
(13 reviews)

0.5 day
Full time | In-House | Classroom
balancing act course 1
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Managing work life balance is one of today’s major challenges. The individual who has a rounded and fulfilling life is generally someone who communicates well and performs more creatively. Being out of balance can affect business performance and creativity. This work life balance training course takes participants through a process to re-evaluate their lives and develop strategies that enable them ...
Emotional Intelligence Training
4.1
(10 reviews)

0.5 day
Full time | In-House | Blended
emotional intelligence course 2
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Emotional Intelligence Training – developing the ability to harness and manage emotions – has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance. Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal success. This session gives participants simple and practical models to become ...
Effective communication with NLP Training
4.9
(9 reviews)

0.5 day
Full time | In-House | Blended
nlp course 1
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Effective communication with NLP training is for all… This course is not about NLP training; it’s about refining the communication process by making use of the principles of NLP. Communication is one of the most important and impressive skills in business life. Good communication skills can be the difference between achieving your potential and not. This programme incorporates tools and ideas ...
Effective Business Relationship Management
5.0
(5 reviews)

1 day
Full time | Classroom | In-House | Public

£450 GBP

sales management course 8
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Effective business relationship management builds successful businesses by building trust, managing Stakeholders, and developing Productive Relationships. What is this course about? An organisation’s success depends on the ability of its people to co-operate, collaborate and work seamlessly, appearing to the world as a single entity. This can be a major challenge. Pressures of time and money, internal structures, geographical distance, ...
Creativity at Work Programme
4.6
(5 reviews)

1 day
Full time | In-House | Blended
creativity course 3
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What is the Creativity At Work Programme about? A strong focus on practical techniques that can be used immediately to: understand problems and challenges generate fresh perspectives and new ideas compare, select and implement ideas and solutions A unique combination of structured online learning, a face to face workshop and follow up material, including a unique app An opportunity to ...
Negotiation Training
5.0
(4 reviews)

2 days
Full time | In-House | Blended
negotiation course 1
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Develop the skills required to negotiate, persuade and influence. To reach an agreement that’s acceptable to both parties you’ll need to negotiate effectively and have a number of key strategies and tactics at your disposal. This is a practical course. It’s packed with exercises and practice to help you to build the necessary skills you’ll need to be able to ...
Negotiation Skills
5.0
(1 review)

1 day
Full time | Public | Classroom

£450 GBP

negotiation course 3
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This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course.
Influence, Negotiation and What Really Matters
4.0
(1 review)

1 day
Full time | Classroom | Public
negotiation course 1
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In the company of two extraordinary thought-leaders, this conference promises to transform our attitudes to listening and learning. There is a popular myth that there is a correlation between the ability to ask questions and being a great communicator; in fact the opposite is often true. The ability to ask the right question at the right time and then simply ...
Managing Change
5.0
(1 review)

1 day
Full time | Classroom | Public

£450 GBP

change management course 2
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At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining – and sometimes increasing – our own performance, perhaps other peoples performance and maybe ...
Self-Discipline and Emotional Control in the Workplace
5.0
(1 review)

1 day
Full time | Public | Classroom

£450 GBP

emotional intelligence course 2
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Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do something about it. All business is people business. Like it or not, your ...
Assertiveness & Building Personal Confidence
5.0
(1 review)

1 day
Full time | Public | Classroom

£450 GBP

confidence course 1
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Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set. This personal development training course is available throughout the UK.
Advanced Listening Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

listening course 1
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There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen ...
Telephone Techniques – Incoming & Outgoing Calls
(0 reviews)

1 day
Full time | Public | Classroom

£390 GBP

telephone techniques course 1
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This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
Communicating Effectively – Half Day (am)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

communications course 2
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This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test their ability in listening, questioning and using non verbal communication. It will increase delegates confidence and enable them to communicate confidently with all people they interact with.
Connecting and Communicating – Half Day (am)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

communications course 2
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This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your communication and listening effectiveness and guidelines for practical actions to improve your communication results from a variety of situations and challenges.
Introduction to NLP
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

nlp course 2
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This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available throughout the UK.
Communication Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

communications course 1
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This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication Skills training course is available throughout the UK.
Body Language – The Hidden Secret of Communicating Successfully
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

body language course 1
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Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people’s non-verbal cues – i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal ...
Working Globally Inter-Cultural Communications
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

cross cultural communications course 1
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Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants reduce the likelihood of these negatives happening by showing how to become more aware of other cultures ...
Handling Difficult Conversations Confidently – Half Day (pm)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

coaching course 2
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This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations at work in a professional and objective way, making sure that the point they want to get across is made clearly and confidently, ...
Dealing with Difficult People
(0 reviews)

1 day
Full time | Public | Classroom

£390 GBP

leadership course 6
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This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
Dealing with the Media Training
(0 reviews)

1 day
Full time | In-House | Blended
media training course
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Get your messages across by using the media effectively. Is it possible to deal effectively with the media? Yes it is.  It is all about developing good working relationships and on this Dealing with the Media training course we explore how you can establish a positive rapport with journalists so you both get what you want. We look at how ...
Personal Impact
(0 reviews)

1 day
Full time | Public | Classroom
confidence course
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Intensive rehearsal at building rapid and effective relationships, maximising personal impact and conveying clear, persuasive face-to-face-messages. You never have a second chance to make a first impression. How you enter a room, come across, shake hands, dress or express yourself can significantly affect how you influence or convince others. Discover your power to make a lasting impression, by getting your ...
Public Speaking
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

presentation-skills
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Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considerations are around how you look. Your confidence, enthusiasm and ...

£250 GBP

presentation skills course 3
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Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, this course will provide you with a wealth of presentation preparation and delivery tips and techniques to help you tailor your next presentation to the audience and deliver it with conviction ...
Persuasive Presentations (2 Days)
(0 reviews)

2 days
Full time | Public | Classroom

£725 GBP

presentation skills course 2
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A key objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help those attending develop, design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presentations throughout the 2 days. These are followed by constructive feedback to enable you to take away a much enhanced ...
Advanced Presentation Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

presentation skills course 4
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The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, strong delivery and well-structured content. You will develop criteria for persuasive presenting and analyse successful speech-makers. There is a strong focus on developing the presenter in ...
Successful Presentations
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

storytelling course 2
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Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to make business presentations at any level. It focuses on building on your professional expertise and growing your ...
Business Presentation Skills
(0 reviews)

1 day
Full time | In-House | Classroom
presentation skills course 1
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Making a poor impression takes seconds, yet repairing it takes months. Few of us are natural speakers, and even the best are nervous before the event. Whether you are preparing to present to customers or colleagues, delivering an online presentation or perhaps even filming a video, our presentations skills training will help you to make the right impression instantly. Speaker Training Can there ...
Presentation Skills Training
(0 reviews)

1 day
Full time | Public | Classroom

£295 GBP

presentation skills course 1
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Effective Presentation Skills Course in Manchester, Leeds, Liverpool and Birmingham For many people giving a presentation is a daunting task and one which doesn’t come naturally.  Even confident people can find giving presentations nerve racking.  However, very few people have any training in how to give a presentation and like most things in life, a little help can go a ...
Performing with Presence
(0 reviews)

2 days
Full time | Public | In-House | Classroom
presentation-skills
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This is the UK’s most impactful and outstanding presentation workshop. Using challenging and enjoyable training methods adapted for business from the theatre, we focus on each person’s unique presenting style. By building confidence and skills, our training enables people to express their natural creativity and enthusiasm. Continual professional feedback, along with constant practice, makes this no ordinary presentation course, as ...
Presentation Skills & Speech Writing
(0 reviews)

1 day
Full time | Public | Classroom
presentation skills course 2
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We will teach you How to understand your audience How to engage your audience and keep their attention How to communicate your message clearly How to make what you say memorable  Once you’ve drafted your speech or presentation we can Help organise and edit the content for fine tuning Rehearse with you focusing on delivery and body language Give you tips on ...
Masterclass in Managing Your Time More Effectively – Half Day (pm)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

project management course 5
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This half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as possible. The ½ day format will introduce the essential skills of effective time management allowing them to analyse their short term time management issues and develop habits for long term effective time management. The objective of ...
Time Management Course
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

time management course 2
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Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This time management course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates are requested to keep a 2 day time log prior to the ...
Advanced Negotiation Skills
(0 reviews)

1 day
Full time | Public | Classroom

£390 GBP

negotiation course 3
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This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation style and guidelines for practical actions to improve your negotiation outcomes and results from ...
Negotiation Skills Masterclass – Half Day (pm)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

negotiation course 2
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This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation style and guidelines for practical actions to improve your negotiation outcomes and results from a variety ...
Negotiation Skills for Buyers
(0 reviews)

1 day
Full time | Public | Classroom

£390 GBP

negotiation course 2
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This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers.
Advanced Facilitation Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

negotiation course 3
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The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key business goals are to be achieved. Professionals in support roles are increasingly required to use a variety of processes to engage, enthuse and enrol ...
Introduction to Facilitation Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

negotiation course 3
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Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Facilitation is increasingly becoming a required skill of the modern manager who wishes to generate consensus within his team and ...
Advanced Facilitation Skills
(0 reviews)

2 days
Full time | Public | Classroom

£900 GBP

Facilitation and Meeting Training
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2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this course is to provide delegates with the skills to be first-rate facilitators. This Advanced Facilitation Skills course is ...
Influencing Skills
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

influencing skills course 1
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This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK.
Stakeholder Management Course
(0 reviews)

2 days
Full time | Classroom | Public
stakeholder management course
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Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement. Securing the buy-in of individuals where you don’t have direct authority can support a drive for operational excellence. This 2-day course delivers great tools and techniques to help you to achieve the ...
One-To-One and Small Group Training
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

train the trainer course 2
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In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. Using experience already present in the organization is one of the best ways to quickly pass on relevant skills ...
Train the Trainer (one day course)
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

train the trainer course 1
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This Train the Trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery style to a training programme which is going to be effective.
Train the Trainer (2 day course)
(0 reviews)

2 days
Full time | Public | Classroom

£900 GBP

train the trainer course 2
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This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery style to a training programme that is going to be effective.
Managing Effective Meetings
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

meetings course 3
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Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This course aims to assist in dealing with those aspects that inhibit the effectiveness of meetings and emphasise the best practices that make meetings successful.
Managing Productive Meetings – Half Day (am)
(0 reviews)

0.5 day
Full time | Public | Classroom

£250 GBP

meetings course 1
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A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of the manager to ensure all meetings are productive, attended by the relevant people and are recognised as ‘time well spent’.
Quicker Better Meetings Course
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

meetings course 1
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This one day Quicker Better Meetings Course is suitable for anyone involved in running effective meetings, facilitating groups or running teams. It will help you understand how groups work and give you the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).
Building Excellent Working Relationships
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

networking course 2
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Why is it that there are some people that we just dont seem to hit it off with easily, whilst with others we manage to create rapport with ease? Why do we sometimes find it difficult to relate to others and to understand their point of view? Sometimes it even feels that we could be talking another language. As the ...
Networking for Success
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

networking course 2
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How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relationships with the right people and that doesn’t always mean at a ...
Managing Bullying at Work
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

no bullying course 1
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This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: •    Defining and dealing with difficult behaviour •    Management and leadership styles •    Communication styles •    Organisational culture •    Organisational policy and strategy This course is flexible to ...
Team Building
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

team course 2
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This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success.
Managing Conflict
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

conflict resolution course 1
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The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and ability to manage conflict in the workplace. Using a variety of training methods including short lectures, exercises and role-plays; this seminar is designed to be highly informative, interactive and relevant to the every-day working situation.
Brand Building with the Public
(0 reviews)

1 day
Full time | Public | Classroom

£390 GBP

brand building course 1
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This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public course is available throughout the UK.
Successful International Joint Venture Teamworking
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

team course 3
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This practical, highly interactive cultural teambuilding workshop identifies the keys to understanding different cultural perspectives, and will help the participants be more effective when working with their joint venture partners. By the end of the course participants will understand their partners’ cultural perspectives and be able to adapt their personal style to allow them to work effectively as an international ...
Developing your Personal Impact and Building Productive Relationships
(0 reviews)

2 days
Full time | Classroom | In-House | Public

£999 GBP

relationships-course
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This workshop will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to build and manage more productive relationships. It will introduce you to the business benefits of understanding your own and others’ Emotional Intelligence and using it to your advantage. This workshop is designed to ...
Effective Feedback Skills
(0 reviews)

1 day
Full time | Public | Online
feedback course
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There are essential techniques in conveying both praise and critical messages. We can design and deliver a workshop that looks at the difficulties often experienced in giving and receiving feedback. We will provide guidelines for giving and receiving constructive feedback assertively and professionally, while maintaining an effective working relationship. Participants will practise feedback skills and will receive feedback to help them fine-tune ...
Handling Difficult People and Situations
(0 reviews)

1 day
Full time | Public | Classroom

£599 GBP

difficult situations course 1
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This one-day course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances. Workshop highlights Understand the ...
Conflict Management
(0 reviews)

3 days
Full time | Public | Classroom
West Academy
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This course is designed for individuals who wish to be a trainer in the security industry. The course assumes that delegates are competent in the basic development of lesson plans, basic presentation and delivery of classroom-based learning material. In addition to this, delegates will need knowledge and understanding of the sector in which they will be delivering, for example, door ...
Appraisee Training
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

interviewing course 1
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This Appraisee Training course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution.
Speed Reading & Information Management
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

speed reading course 2
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Overview Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading – a technique that is not just about reading fast, but about making your whole reading process more efficient. This speed reading ...
Personal Development for Professionals
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

goal setting course 1
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What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigger house, fame, a top management position, and so forth. In ...
Personal Effectiveness
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

it courses 1
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This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: Improve your performance and effectiveness at work? Get the best from yourself and others? Become more productive, more assertive, ...
Stress Management
(0 reviews)

1 day
Full time | Public | Classroom

£450 GBP

stress management course 2
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According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states: In 2015/16, 30.4 million working days were lost due to self-reported ...
Working Productively
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0.5 day
Full time | Public | Classroom

£250 GBP

performance course 2
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This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and how to improve your ability to manage competing priorities.
The Green Worker
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1 day
Full time | Classroom | Public

£450 GBP

green office course 2
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A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This The Green Worker course is available throughout the UK.
Walk, Talk, Stance for Maximum Impact
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1 day
Full time | Public | Classroom

£450 GBP

confidence course 2
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We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we know our subject, our audience (be that one or many) has already made their mind up about us. Make the wrong impression and you will have to work incredibly hard to change that. This course is highly practical and works ...
Building Personal & Professional Confidence
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1 day
Full time | Public | Classroom

£450 GBP

confidence course
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This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack of confidence. The target is to identify those elements that undermine our confidence and provide solutions for conquering them. This Building Personal & Professional Confidence training course is available throughout the UK. Benefits Greater awareness of their skills and talents ...
Working with Emotional Intelligence
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1 day
Full time | Public | Classroom

£450 GBP

emotional intelligence course 1
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The rules for work are changing. We’re being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people. Emergent thinking about the qualities and competencies that make individuals successful is zeroing in on a capability that seems to be even more vital than IQ ...
Objection Handling Skills
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1 day
Full time | Public | Classroom

£390 GBP

sales objection course 1
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Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree with you more! Similarly, goodwill is lost very quickly ...
Work-Life Balance
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1 day
Full time | Public | Classroom

£450 GBP

work life course 1
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Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available throughout the UK.
Developing Assertiveness Skills in the Public Sector
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1 day
Full time | Public | Classroom

£450 GBP

public sector communications course 1
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Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak up in meetings. Challenging situations might include dealing with conflict and negativity, or saying ...
Stress Busters – Half Day (pm)
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0.5 day
Full time | Public | Classroom

£250 GBP

street management course 1
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This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management techniques, so they may select what works best for them (NB, no alcohol will be served!)
Getting The Balance Right
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0.5 day
Full time | Public | Classroom

£250 GBP

work life course 3
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This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters most. They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outside of work.
How to Learn Anything Quicker
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1 day
Full time | Public | Classroom

£450 GBP

speed reading course 3
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How to Learn Anything Quicker – Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, you need to know how to absorb information faster, learn better and adapt more quickly – this ...
Consultancy Skills
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2 days
Full time | Public | Classroom

£900 GBP

influencing skills course 2
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The role of the consultant, whether internal or external, is a complex one. When it is related to the business model, the skill sets required are diverse and varied. A consultant is required to have excellent people and communication skills as well as have a sound knowledge of the sponsor organisation’s vision and strategy. In this course we aim to ...
Decision Making Training
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1 day
Full time | In-House | Blended
decision making course 1
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Effective decisions can only be made with a robust process and an effective evaluation of all the factors. We often find it hard to make decisions, particularly collective decisions where people and emotions are involved, which can all too readily paralyse us in to inactivity. In this decision making training programme you will learn how to set the context around ...
Energy and Well-being
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1 day
Full time | Public | Classroom
confidence course 2
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What’s it all about? With fewer people doing more work, each person needs to have the energy for the long journey of continuous challenge and change. Simple changes in nutrition and daily exercise can give you the stamina to stay the course. This session gives participants practical tips to enhance their health and wellbeing. Enabling people to take responsibility for ...
Achieving Personal Goals Introduction
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1 day
Full time | Public

£1,500 GBP

black swan training solutions
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Trying to juggle all aspects of life can be overwhelming. Without guidelines and goals, it can be difficult to reach your personal hopes and objectives in life. This course has methods and techniques to help you define your goals and confirm your priorities.
Proof Reading
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1 day
Full time | Public

£450 GBP

PTP Training & Marketing
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The role of the proofreader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone can proofread. But there is much more involved in proofreading than correcting errors in written material – including concentration, a thorough knowledge of grammar and usage and the ability to read critically. The aim of this course is to ...
Minute Taking Masterclass
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1 day
Full time | Public

£450 GBP

PTP Training & Marketing
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A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.
Access and Unlock Hidden Strengths within yourself and your team
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2 days
Full time | Classroom | Public

£999 GBP

strengths course
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This course has been put together using the most cutting edge psychometric theories. The learning will help you understand and overcome your challenges at work and promote working relationships with colleagues. The focus is on recognising and overcoming difficulties in communication especially in demanding circumstances and achieving the most productive relationships. Recognising and working around the peculiarities of others and ...
Masterclass In Solving Problems at Work More Creatively
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0.5 day
Full time | Public | Classroom

£250 GBP

creativity course 2
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Creativity is essential in every organisation that needs to achieve and maintain a competitive edge on their competitors in today’s tough economic climate. Our Creative Problem Solving Masterclass will give you the tools and techniques to develop new perspectives, generating new ideas and solve practical problems on a personal, departmental or organisational level.
Creative Problem Solving
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1 day
Full time | Public | Classroom

£450 GBP

creativity course 2
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This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are used to ensure that the skills learned can be immediately transferred to the workplace.
Creativity and Innovation (1 day course)
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1 day
Full time | Public | Classroom

£450 GBP

creativity course 3
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What is creativity and why is it important? Let’s start with the most common misconception, you do not have to be ‘off the wall’ or ‘wacky’ to be creative. Naturally artists and people who work in the creative industries tend to exercise their creative muscles more than most but all they have done is continue to pursue in their careers ...
Problem Solving Training
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1 day
Full time | In-House | Blended
problem solving course 1
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Comprehensive 1 day in-house course. Effective problem solving training involves sharing a robust process and the right mindset. We are all faced with problems — solving them effectively is an essential skill. In this problem solving training course you will learn a systematic process for problem solving; understanding them, attacking them and resolving them. The programme gives an overall framework: Plan Do Review With ...
Master your Thinking and Creativity
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self-paced | Public | Online

€599 EUR

Thinking and Creativity course
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An online course that will teach you how to generate more ideas, be more creative and create better outcomes. Learn the Thinking Tools and Creativity techniques, used by millions of people around the world Get practical outcomes from group discussions in a more collaborative environment Learn to delay judgement before gaining a better perspective. Learn how to approach almost any ...

£250 GBP

resume cv course 1
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This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The course focuses on how to produce a winning CV that will get you noticed as well as how to thoroughly prepare for an interview and make a positive impression on the interviewer.
Preparing Yourself for Interview
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1 day
Full time | Public | Classroom

£450 GBP

interviewing course 1
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This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and position themselves for achieving success in interviewing situations. Participants have the opportunity to create or ...
CV Writing and Interview Confidence Building
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1 day
Full time | Public | Classroom

£450 GBP

interviewing course 1
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This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and attending different types of interviews. This personal development training course is available throughout the ...